Terms and Conditions
By visiting and using suprklein.com (hereinafter the “website”), you accept and agree to the following Terms and Conditions including our Disclaimer and Privacy Policy. We reserve the rights to update and modify these Terms and Conditions at any time without prior notice. You must be over 18 years of age to use our services.
Part I – Definitions
Unless the context otherwise requires, the following expressions carry the following meanings:
We / Us / Our: suprklein, registered with the Chamber of Commerce (KvK) bearing the following Registration Number: 91351065;
Client / You: An individual or an entity seeking service offered by suprklein via the suprklein website, or someone authorised to act on their behalf;
Client Engagement Agreement and Design Offer: The documents agreed between the Client and suprklein detailing the specifications of the Services and terms of working;
Services: Spatial Planning services offered entirely online (via video conferencing platforms, phone calls, and/or emails);
Content: All designs, services, products, graphics, files, materials, text, posts, logos, marks, videos, audio, applications, computer code, downloads, and all other information that appears on, or forms part of, the suprklein website.
Part II – Services
We have, to the best of our ability, displayed as accurately as possible information on our services on our website. Prices are in Euro (€), excluding VAT, which may vary at any time without notice. We reserve the right to cease our service at any time. Any offer for any service made on this site is void where prohibited.
1. suprklein offers spatial planning and design services.
2. Where the option of ‘revision’ is included in a package, this consists of changing eligible items or features originally chosen by the designer.
3. The Services, payments, and other terms of cooperation are specified by a Client Engagement Agreement and Design Offer. suprklein shall perform Services when you have signed the Client Engagement Agreement and Design Offer.
Part III – Payment Terms
1. All payments are to be made in advance upon receipt of invoice from suprklein and before any design work is initiated.
2. All payments are to be made online via all payment services available on suprklein's website.
Part IV – Disclaimers
1. Warranty:
i. All content, information, products and/or services on the website are “as is” and “as available” basis without any representations or warranties of any kind including the warranties of merchantability or fitness for any purpose, express or implied to the full extent permissible by law.
ii. We make no representations or warranties as to the content, information, materials, products and/or services provided on this website.
iii. We make no warranties that the website will perform or operate to meet your requirements or that the information presented here will be complete, current, or error-free. We disclaim all warranties, implied and express for any purpose to the full extent permitted by law.
2. Our services are online Spatial Planning consultation and design services only. All recommendations, drawings and diagrams are to be considered as conceptual and suggestions to improve the layout of your home and not intended for construction purposes.
3. You acknowledge and agree that any designs we produce for you is intended for illustrative and inspirational purposes only and is not intended to provide an exact specification for an architectural design project nor to guarantee specific results, nor will it necessarily comply with any relevant construction laws, regulations or guidance, whether statutory or non-statutory.
4. There is no guarantee that the floor plans, furniture or accessories recommended by us will be available for purchase at all or within a specific time. If prices are provided as part of the Services recommendation, there is no guarantee that you will find the article at the same price when you seek to order it.
5. We will not be responsible for the means, methods, or procedures of construction, fabrication, delivery & installation, or safety precautions in connection with our design Services; for the acts or omissions of the contractor or any, subcontractor, supplier or other person performing the work on the design Services; or, for any failure of them to meet any schedules or completion dates.
6. We cannot be held responsible for arranging repairs, replacement, or freight claims for purchases made in conjunction with recommendations for the design Services.
7. suprklein has taken full measures to provide representative images for our services on the site. However, due to a number of different factors such as Internet browsers, monitor colour contrasts, etc., we cannot be liable for any differences in colour between the image and the true product. The images are intended to illustrate the quality of suprklein’s work only.
Part V – Copyright / Intellectual Property
1. All Content featured on this website are our own and the express copyright of suprklein unless otherwise credited. If you wish to use any of our images please get in touch via the contact form. All images used must be credited to suprklein.
2. Nevertheless, if you should become aware of an infringement of copyright law, please inform us accordingly. If we become aware of infringements, we will remove the offending content immediately.
3. You agree not to copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent, or license any part of the Content in any way to anyone, without our prior written consent.
4. You agree to abide by the copyright, trademark laws, and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.
5. suprklein shall be permitted to use photographs of the Client’s property which demonstrate the Services provided by suprklein for its own marketing purposes.
Part VI – User’s Obligations
1. For any Content or information that you upload, display, post, transmit, send, email or submit to us on the website or on any of our social media sites, you warrant that you are the owner of that Content or have express permission from the owner of those intellectual property rights to use and distribute that Content to us.
2. You acknowledge and agree that you have no right to share, modify, sell, edit, copy, reproduce, create derivative works of, reverse engineer, enhance, or in any exploit our service.
3. By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines.
4. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.
5. Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.
Part VII – Third-Party Links
The website may contain links to third-party websites or resources for your convenience. Once you click on a third-party link and leave this website, you are no longer bound by our Terms and Conditions. Unless expressly stated, these sites are not under our control. We neither assume nor accept responsibility or liability for the content of third-party sites.
Part VIII – Limitations of Liability
1. Client will indemnify and hold suprklein harmless against any damages or liability of any kind arising from any use of the information or instructions supplied by the Client which is or are incomplete, incorrect, or inaccurate.
2. Client further agrees to indemnify suprklein for all costs and expenses that suprklein incurs in the event that you breach any of the terms of this or any other agreement with suprklein.
3. suprklein shall not be liable to the Client for any unforeseeable loss or damages arising from the provision (or non-provision) of the Services, including loss of profit or consequential loss or damage.
4. suprklein accepts no liability for any loss or damage as a result of your use of our Services and products.
5. suprklein accepts no liability for any loss or damage resulting from a virus or other malware, a distributed denial-of-service attack, or other harmful material or event that may adversely affect your hardware, software, data, or other material that occurs as a result of your use of our website, or any other site referred to on our website.
Part IX – Privacy
Use of our website is also governed by our Privacy Policy. You can view our Privacy Policy here.
Part X – Termination of Service
1. Termination of our Services may be made at or before the first customer review of design concepts, in which instance the Client will pay compensation for any design work completed at a flat fee of €250, or whatever lower value fee suprklein may at their discretion agree to.
2. Termination of of our Services after the first customer review may, in the first instance, be made via video conferencing platforms or phone call, but must be confirmed in writing from the original signature. The Client agrees to pay, and will be invoiced, for work completed to the date of first notice of termination.
Part XI – Law and Jurisdiction
These Terms and Conditions and the relationship between suprklein and the Client (whether contractual or otherwise) will be governed by and construed in accordance with the Dutch law. If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part XI takes away or reduces your rights as a consumer to rely on those provisions.
Part XII – Additional Terms
1. Except when required by law, suprklein shall under no obligation issue refunds under any circumstances. All fees are non-refundable, even if you have terminated our services. In the event that suprklein determines that you are entitled to a refund of all or part of the fees you paid, such refund shall be made using the payment method originally used by you to make your purchase.
2. suprklein is required to collect taxes such as sales tax, value-added tax, goods and services tax or other taxes under the laws of your state or country of residence, you shall be liable for payment of any such indirect tax. Where suprklein is not required to collect indirect tax from you, you may be required to self-assess said tax under the laws of your country of residence.
3. "Non-transferable" as used herein means that except as specifically provided in these Terms of Service, you may not sell, rent, give, sublicense, or in any other way transfer to anyone, images or the right to use images. You agree to take all commercially reasonable steps to prevent third parties from duplicating any images.
4. You hereby grant suprklein a worldwide, non-exclusive, limited license to use your trademarks in suprklein’s promotional materials, including a public customer list. suprklein agrees that it will use commercially reasonable efforts to terminate any particular use of your trademark no later than thirty (30) days from the date of receipt of such a request. Email any such request to suprklein@gmail.com
5. If any individual term of the Terms and Conditions (T&C) is found to be invalid or unenforceable by any legal or regulatory body of competent jurisdiction, such finding will be limited only to such invalid or unenforceable part, without affecting the remaining parts of such individual term, or any other part of the T&C, so that the T&C shall otherwise remain in full force and effect.
6. In the event that you breach any of the terms of this or any other agreement with suprklein, we shall have the right to terminate our services without further notice, in addition to suprklein’s other rights at law and/or equity. suprklein shall be under no obligation to refund any fees paid by you in the event that our service is terminated by reason of a breach.
7. Neither suprklein nor any of its employees, managers, members, shareholders or directors shall be liable to you or to any other person or entity for any damages, or lost of profits or any other damages, costs or losses arising out of suprklein’s services, suprklein’s breach of this agreement, or otherwise, unless specified herein, even if suprklein has been advised of the possibility of such damages, costs or losses.
suprklein
Amsterdam, The Netherlands
KvK Registration No. 91351065